In newer versions of RamBase QMS, we experience that browsers with Adobe pdf readers as an add-on, causes problems with permanent images and downloading files (the streaming part in the QMS application).


Google Chrome and MS Edge have their own built-in pdf readers, so there is no need for a pdf reader as a browser add-on. We therefore recommend that this add-on be removed or switched off in the browser.


NB! Having Adobe pdf reader installed on the PC is not a problem, it is only when it is installed as an add-on in the browser.


Turn off the PDF browser extension in Chrome:


  • click the "Extensions" button
  • click on "Administrator Extensions"


  • Turn off add-on, or
  • Remove add-on



Turn off the PDF browser extension in Edge:


  • click the "Extensions" button
  • click on "Manage Extensions"



  • Turn off add-on, or
  • Remove add-on