DEVIATION statuses
| DEVIATION status | Description |
|---|---|
Registration | The deviation is registered by a user that observes something that need to be improved. In the registration step all metadata is set for the deviation:
|
Waiting for processing | After registration the deviation is sent to processing to a responsible person. The status until the responsible person has started the processing is waiting for processing. |
Processing | Processing means finding the root cause to be able to find good actions. In the processing step you also set the cause categories. |
Open | When a deviation is processed and you have added actions, the status of the deviation is open. The status is open as long as the action(s) is (are) open. |
Closed | The status for the deviation is closed when the action(s) is (are) closed. For deviations without actions,it is possible to close the deviation manually. |
| Archived | Deviations can also be archived as long as they have no open actions attached. |
ACTION statuses
| ACTION status | Description |
|---|---|
| Registration | The action can be registered as a part of a deviation or as a single action. In the registration step you register what, who and when and also categories. |
| Open | When the action is sent to a responsible person, the action status is set to open. |
| Waiting for evaluation | When the action is done, and if you have said yes to evaluation of the action, the status changes to waiting for evaluation. |
| Closed | After evaluation is done or the action is done without evaluation, the actions status is closed. |
| Archived | An action can be archived if the action is done. |